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Microsoft Sees `Opportunity' In China (1/7)

By PETER HANNAM
c.1997 Bloomberg Business News

BEIJING -- Microsoft Corp., the world's biggest software company, says the potential benefits from surging computer sales in China outweigh the losses from rampant piracy.

While the Redmond, Washington-based company is losing money in China, ``as long as the (personal computer) shipments are there, the opportunities are there,'' Bryan Nelson, the company's regional director for Greater China told a media briefing.

Personal computer sales grew about 60 percent in China in 1996 to about 1.8 million units. The government predicts sales of between 2.4 million and 2.7 million PCs this year.

Those computers are increasingly being sold with Microsoft's software already installed. The company estimates only about 20 percent of new PCs are loaded with legal Microsoft programs now; that share could rise to 50 percent by the end of this year.

Nelson said China's software market would be worth as much as $500 million a year if piracy weren't so widespread. Illegally copied programs now account for about 95 percent of software sold in China, he said.

Still, the market could top $1 billion by 2000, he said.

Microsoft's China sales are a small fraction of that total, and remain smaller than in Hong Kong or Taiwan. Microsoft still loses money in China, but hopes to be profitable ``soon,'' Nelson said, declining to give specifics.

``The feeling we're getting in China is very much that the market is maturing very fast,'' Nelson said.

The company now has some 600 dealers set up nationwide and about 160 employees in China, Nelson said.

Nelson said Microsoft is seeking to introduce Chinese language versions of its software programs within 90 days of the English-language launch.

The company Tuesday launched its Chinese version of its Windows NT Server 4.0 and Workstation 4.0., about three months after their launch in Hong Kong.

Nelson said such networking products as Windows NT are proving particularly popular as Chinese government agencies and companies try to improve internal communications among distant sites.

For instance, Microsoft is targeting the State Taxation Administration, which alone has some 30,000 offices nationwide. China's biggest commercial banks, some of which have more than 10,000 branches, are also promising markets for networking products, Nelson said.

The company is also looking to boost use of general software products, such as its new Office 97 programs. Office 97 is scheduled to be launched in Hong Kong next week, and in China by April, Nelson said.

Internet is also fueling sales. ``The Internet opportunity in China is red hot, as it is everywhere else,'' said Nelson, adding that the company is having difficulty keeping up with demand.

Nelson said the company has overcome problems with its Chinese language word processing programs on Windows 95 operating software.

Last October, Microsoft had to replace existing copies of the software after users found anti-Communist slogans appeared on their computer screens.

``It was a challenging time,'' Nelson said.

The company at least developed ``a close relationship'' with the Ministry of Electronics Industry and other government agencies, as it scrambled to retrieve the offending software and provide an updated version.

(The Bloomberg web site is at http://www.bloomberg.com )

NYT-01-07-97 1224EST<


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