Yang Wang, Saranga Komanduri, Pedro Leon, Gregory Norcie, Alessandro Acquisti, Lorrie Faith Cranor
Citation
Yang Wang, Saranga Komanduri, Pedro Leon, Gregory Norcie, Alessandro Acquisti, Lorrie Faith Cranor. "“I regretted the minute I pressed share”: A Qualitative Study of Regrets on Facebook". Proceedings of the Seventh Symposium on Usable Privacy and Security (SOUPS), ACM, July, 2011; Authors: Yang Wang, Saranga Komanduri, Pedro G. Leon, Gregory Norcie, Alessandro Acquisti, and Lorrie Faith Cranor.
Abstract
We investigate regrets associated with users' posts on a popular social networking site. Our findings are based on a series of interviews, user diaries, and online surveys involving 569 American Facebook users. Their regrets revolved around sensitive topics, content with strong sentiment, lies, and secrets. Our research reveals several possible causes of why users make posts that they later regret: (1) they want to be perceived in favorable ways, (2) they do not think about their reason for posting or the consequences of their posts, (3) they misjudge the culture and norms within their social circles, (4) they are in a "hot" state of high emotion when posting, or under the influence of drugs or alcohol, (5) their postings are seen by an unintended audience, (6) they do not foresee how their posts could be perceived by people within their intended audience, and (7) they misunderstand or misuse the Facebook platform. Some reported incidents had serious repercussions, such as breaking up relationships or job losses. We discuss methodological considerations in studying negative experiences associated with social networking posts, as well as ways of helping users of social networking sites avoid such regrets.
Electronic downloads
| Citation formats |
- HTML
Yang Wang, Saranga Komanduri, Pedro Leon, Gregory Norcie, Alessandro Acquisti, Lorrie Faith Cranor. <a href="http://www.truststc.org/pubs/833.html" >âI regretted the minute I pressed shareâ: A Qualitative Study of Regrets on Facebook</a>, Proceedings of the Seventh Symposium on Usable Privacy and Security (SOUPS), ACM, July, 2011; Authors: Yang Wang, Saranga Komanduri, Pedro G. Leon, Gregory Norcie, Alessandro Acquisti, and Lorrie Faith Cranor.
- Plain text
Yang Wang, Saranga Komanduri, Pedro Leon, Gregory Norcie, Alessandro Acquisti, Lorrie Faith Cranor. "âI regretted the minute I pressed shareâ: A Qualitative Study of Regrets on Facebook". Proceedings of the Seventh Symposium on Usable Privacy and Security (SOUPS), ACM, July, 2011; Authors: Yang Wang, Saranga Komanduri, Pedro G. Leon, Gregory Norcie, Alessandro Acquisti, and Lorrie Faith Cranor.
- BibTeX
@inproceedings{WangKomanduriLeonNorcieAcquistiCranor11_IRegrettedMinuteIPressedShareQualitativeStudy, author = {Yang Wang and Saranga Komanduri and Pedro Leon and Gregory Norcie and Alessandro Acquisti and Lorrie Faith Cranor}, title = {âI regretted the minute I pressed shareâ: A Qualitative Study of Regrets on Facebook}, booktitle = {Proceedings of the Seventh Symposium on Usable Privacy and Security (SOUPS)}, organization = {ACM}, month = {July}, year = {2011}, note = {Authors: Yang Wang, Saranga Komanduri, Pedro G. Leon, Gregory Norcie, Alessandro Acquisti, and Lorrie Faith Cranor}, abstract = {We investigate regrets associated with users' posts on a popular social networking site. Our findings are based on a series of interviews, user diaries, and online surveys involving 569 American Facebook users. Their regrets revolved around sensitive topics, content with strong sentiment, lies, and secrets. Our research reveals several possible causes of why users make posts that they later regret: (1) they want to be perceived in favorable ways, (2) they do not think about their reason for posting or the consequences of their posts, (3) they misjudge the culture and norms within their social circles, (4) they are in a "hot" state of high emotion when posting, or under the influence of drugs or alcohol, (5) their postings are seen by an unintended audience, (6) they do not foresee how their posts could be perceived by people within their intended audience, and (7) they misunderstand or misuse the Facebook platform. Some reported incidents had serious repercussions, such as breaking up relationships or job losses. We discuss methodological considerations in studying negative experiences associated with social networking posts, as well as ways of helping users of social networking sites avoid such regrets.}, URL = {http://www.truststc.org/pubs/833.html} }
Posted by Mary Stewart on 4 Apr 2012.
For additional information, see the
Publications FAQ or
contact webmaster at www truststc org.
Notice: This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright.