Team for Research in
Ubiquitous Secure Technology

Citation
Jennifer King, Aylin Selcugoku. "Where’s the Beep? User Misunderstandings of RFID". Proceedings of 2011 IEEE International Conference on RFID, pp.192-199, 12, April, 2011.

Abstract
Radio frequency identification (RFID) technology is increasingly being incorporated into everyday objects. This case study examines three examples - credit cards, transit cards, and the U.S. e-Passport - given ubiquitous computing power through the addition of RFID. We explored user comprehension of RFID technology generally and these implementations specifically to understand if and how the addition of this technology transformed subjects' experiences with these objects. By exploring whether or not the new implementations preserved prior expectations of use, we sought to understand what experiences subjects drew upon to create new mental models for engaging with them. As all three of the objects we examine stored personal or financial information, we were specifically interested to understand how individuals dealt with the novel privacy risks introduced by RFID. We distill our findings into general recommendations for designers contemplating embedding ubiquitous computing into everyday objects, particularly those that manage personal or financial information.

Electronic downloads

• http://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=5764621

• HTML

  Jennifer King, Aylin Selcugoku. <a
  href="http://www.truststc.org/pubs/863.html"
  >Where’s the Beep? User Misunderstandings of
  RFID</a>, Proceedings of 2011 IEEE International
  Conference on RFID, pp.192-199, 12, April, 2011.

• Plain text

  Jennifer King, Aylin Selcugoku. "Where’s the
  Beep? User Misunderstandings of RFID". Proceedings of
  2011 IEEE International Conference on RFID, pp.192-199, 12,
  April, 2011.

• BibTeX

  @inproceedings{KingSelcugoku11_WheresBeepUserMisunderstandingsOfRFID,
      author = {Jennifer King and Aylin Selcugoku},
      title = {Where’s the Beep? User Misunderstandings of RFID},
      booktitle = {Proceedings of 2011 IEEE International Conference
                on RFID},
      pages = {pp.192-199},
      day = {12},
      month = {April},
      year = {2011},
      abstract = {Radio frequency identification (RFID) technology
                is increasingly being incorporated into everyday
                objects. This case study examines three examples -
                credit cards, transit cards, and the U.S.
                e-Passport - given ubiquitous computing power
                through the addition of RFID. We explored user
                comprehension of RFID technology generally and
                these implementations specifically to understand
                if and how the addition of this technology
                transformed subjects' experiences with these
                objects. By exploring whether or not the new
                implementations preserved prior expectations of
                use, we sought to understand what experiences
                subjects drew upon to create new mental models for
                engaging with them. As all three of the objects we
                examine stored personal or financial information,
                we were specifically interested to understand how
                individuals dealt with the novel privacy risks
                introduced by RFID. We distill our findings into
                general recommendations for designers
                contemplating embedding ubiquitous computing into
                everyday objects, particularly those that manage
                personal or financial information.},
      URL = {http://www.truststc.org/pubs/863.html}
  }
  

Posted by Mary Stewart on 4 Apr 2012.
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